Manager responsable 2 - Change management

This course will introduce issues in change management, with emphasis on eliminating non-value-adding waste from process to improve company performance. Individual and organisational perspectives will be addressed through class discussion, readings and case analyses. This module is integrative as it draws on all spheres of theory and applies them to change contexts.
In this course, you will develop your skills to:
a) understand the key push and pull drivers for change
b) understand change processes
c) to carry out Structural, Functional, Cultural change Management
d) understand Change & TQM
e) understand Change & Business Process Re-engineering
f) analyse psychosocial issues of Organisational Change
g) appreciate differences between individual-level and organisational-level change
h) witness changes in leadership style
i) develop change management action plans
j) understand the difference between leading, facilitating, coaching training and education
k) analyse Stress of Organisational Change
l) use Dynamic Process Model of Stress Management in the in the context of Change
m) explore Cross-cultural issues of Change Management
n) reflect on models that foster a change-oriented culture in organisations
o) enhance your ability to contribute to change at all levels and stages in the commercial environment.