MANAGING CULTURAL DIVERSITY

Code Cours
2324-IÉSEG-M1S1-ITC-MA-EE01UE
Language of instruction
English
Teaching content
INTERCULTURAL COMPETENCIES
Training officer(s)
G.DOUGLAS
Stakeholder(s)
Bernd Gibson, Pascale Schmidt-Dubois, Michael Ashworth, Grant Douglas, Heide Hartmann, Paul Devos
Level
Master
Program year
Period

Présentation

Prerequisite
Prepared to work in multicultural teams.
Open to call into question deeply-held assumptions, beliefs and attitudes.
Wiiling to engage actively in experiential learning (learning through experience).
Ability to work in a non-judgemental fashion is an essential ingredient to succeeding in this course.
Goal
At the end of the course the student should be able to :
Recognize cultural values and orientations and their impact on behaviour at a personal, national and organizational level.
2) Explain the importance of the manager's role in leveraging the benefits of diversity and inclusion.
3) Differentiate between ethnocentric and ethnorelative modes of behaviour.
4) Work more respectfully and successfully in international and intercultural contexts by adapting their ways of thinking and behaving.
5) Begin to coach others in this approach.
6) Have a greater awareness of ESRS topics such as diversity and inclusion and non-discrimination
Presentation
A common frame of reference covering the essential intercultural communication and management models (Bennett's DMIS, E.T. Hall chronemics and context, Kluckhohn and Strodtbeck's cultural orientations model, Hofstede's cultural dimensions model, Trompenaars' cultural orientations model, Thomas' concept of cultural intelligence, cultural values…).
Gardenswaartz and Rowe dimensions of diversity and managing diversity.
Molinsky's global dexterity model.
Rosinski's Cultural Orientations Framework for coaching across cultures.

Modalités

Organization
Type Amount of time Comment
Présentiel
Cours interactif 16,00
Travail personnel
Group Project 10,00
Individual Project 8,00
Charge de travail personnel indicative 16,00
Overall student workload 50,00
Evaluation
Evaluation of the course is by continuous assessment. Students will be assessed by a mix of group presentations and projects and a "course log" to be kept by each individual student.
Control type Duration Amount Weighting
Autres
Projet Collectif 0,00 3 65,00
Projet Individuel 0,00 3 35,00
TOTAL 100,00