MANAGING CULTURAL DIVERSITY

Code Cours
2324-IÉSEG-M1S2-ITC-MA-CI 01UE
Language of instruction
English
Teaching content
INTERCULTURAL COMPETENCIES
Training officer(s)
G.DOUGLAS
Stakeholder(s)
Heide Hartmann, Paul Devos, Grant Douglas, Monique Richter, Bernd Gibson, Chérif Ezzeldin, Pascale Schmidt-Dubois, Michael Ashworth, Christine Vidaud, Laurence Wintrebert, Carine Nagot, Isabelle Hennebel, Sophie Lictevout, Anne Lesueur, , Laurence Vallée, Laurence Caron, Géraldine Dhinaux, Ingrid Richard
Level
Master
Program year
Period

Présentation

Goal
At the end of the course, the students should be able to:

1) Recognize cultural values and orientations and their impact on behaviour at a personal and professional level through the Rosinski COF profile
2) Work more respectfully and successfully in diverse contexts by adapting their ways of thinking, behaving and communicating
3) Gain an understanding of his/her preferred mode of functioning and interacting thanks to Process Communication Model
4) Practice other ways to interact with different people in order to manage the relationship in positive communication as well as in miscommunication
5) Have a greater awareness of ESRS topics such as diversity and inclusion
Presentation
- A common frame of reference covering the essential intercultural communication and management models (Kluckhohn and Strodtbeck, Hall, Hofstede, Trompenaars)
- Bennett's DMIS, Trompenaars' 4Rs reconciliation model, Rosinski's Cultural Orientations Framework
- Know and experiment the 6 ways of perceiving one’s environment and the 18 character strenghts (Process Communication Model)
- Use the adequate language to give feedback and optimize interactions with team members.

Modalités

Organization
Type Amount of time Comment
Présentiel
Cours interactif 16,00
Stage
Stage 0,00 3 meetings with 4 bachelor students
Travail personnel
Group Project 12,00
Charge de travail personnel indicative 16,00
Overall student workload 44,00
Evaluation
Students will be given feedback individually and collectively inside and outside of class either face-to-face or by email.
Control type Duration Amount Weighting
Autres
Projet Collectif 0,00 0 70,00
Projet Individuel 0,00 0 30,00
TOTAL 100,00

Ressources