MNG: SALES TECHNIQUES

Code Cours
2324-IÉSEG-MNG1S1-NEG-MNGCI12UE
Language of instruction
English
Teaching content
NEGOTIATION
Training officer(s)
F.BADDAR
Stakeholder(s)
F.BADDAR
Level
MSc in International Business Negotiation
Program year
Period

Présentation

Prerequisite
N/A
Goal
Identify the steps of the selling process through role plays and discussionsTo develop sales relationships
Deliver a sales presentation that will earn a customer's commitment in a role play setting
Implement different strategies for successful communications and integrate this understanding in role plays and discussions.
Apply the concept of consultative selling to win customer commitment.
Demonstrate professional behaviour that translate into success as a professional sales representative
Presentation
To examine the principles and practices of sales technique, including relationship strategy, and presentation strategy. Research, plan, prepare and deliver a solution-based sales presentation. Students, should apply the sales cycle concept demonstrated by the approach, securing desire, objection handling, and closing of the sale

Modalités

Organization
Type Amount of time Comment
Présentiel
Cours interactif 16,00
Autoformation
E-Learning 10,00
Travail personnel
Group Project 12,00
Charge de travail personnel indicative 12,00
Overall student workload 50,00
Evaluation
Control type Duration Amount Weighting
Contrôle continu
Présentation orale 0,50 1 35,00
Participation 16,00 1 30,00
Examen (final)
Examen écrit 2,00 1 35,00
TOTAL 100,00

Ressources

Bibliography
Lill, D. & Lill, J. (2012) Selling: The Profession / Focusing on Building Relationships (6th ed).China:DM Bass -
Ingram, T., LaForge, R., Avila, R., Schwepker, C. & Williams, M (2013) Sell.USA: Cengage Learning -
Manning, G., Ahearne, M. & Reece, B. (2012) Selling Today: Partnering to Create Value (12th ed.). Boston: Pearson -