PEOPLE MANAGEMENT IN OPERATIONS AND LOGISTICS

Code Cours
2324-IÉSEG-BA3S2-OPS-B3-EE09UE
Language of instruction
French, English
Teaching content
OPERATIONS MANAGEMENT
Training officer(s)
T.MARTY
Stakeholder(s)
Tim Marty
Level
Bachelor
Program year
Period

Présentation

Prerequisite
English + a knowledge of industrial or logistic company would be greatly appreciated + a former manager position would be a musthave
Goal
-The student should be able to have a basic knowledge of People Management and have their own personnal tool box (1:1 and collective brief, motivation brief, project brief and debrief)
- The student should be able to know the basic of shift, plant,stores and werahouse management: how to organise its time, monkey management and manager routines
- The students will be able to share management best practise (manager routine, situational leadership, monkey management etc...)
-Student should know to adapt their management skills via different tool such as "trust management" "process.com" basic principle
-The student will know in detail a amazon fulfillment center (from a lean perspective and operation management perspective)
Presentation
Timothee Marty is a former student of IESEG in 2003 and currently Operation manager in Amazon Logistics.
this course was created with a single purpose: provide the practical tool box of best practise and easy-to-use knowledge to the people manager wannabees. (with a strong focus on manager personal routines)

day 1: presentation + overview of daily, weekly manager routine and type of meeting used to manage individuals and team
day 2: monkey management + people management practical exercices
day 3: Trust management + people management practical exercices
Day 4: presentation of the logistic organisation in amazon + presentation of a fulfillment center
Day 5: Process.com basic introduction + people management practical exercices
day 6: Introduction on process management (TPM, lean management overview

Modalités

Organization
Type Amount of time Comment
Face to face
Interactive class 17,00
Independent work
Reference manual 's readings 6,00
Independent study
Individual Project 1,00
Overall student workload 24,00
Evaluation
No Theory exam, a basic people management case study and presonal work over a people management reading will be required (on top of the very important active participation mark).
Control type Duration Amount Weighting
Continuous assessment
Participation 17,00 0 50,00
Others
Individual Project 0,00 0 50,00
TOTAL 100,00

Ressources

Bibliography
The score takes care of itself: my philosophy of leadership (bill walsh) -