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Our Degree Programs
Establishment
Language of instruction
French, English
Teaching content
NEGOTIATION
Training officer(s)
B.ARAGONES
Stakeholder(s)
B.ARAGONES
Présentation
Prerequisite
Preliminary soft skills required to follow the course: active listening, boldness, assertiveness, analysis mlndset.
Goal
At the end of the course, the student should be able to:
Understand the customer experience and relation
Master the selling steps and process
Conduct an efficient sales interview
Enhance and express soft and hard skills usefull for selling and negociating
Understand the customer experience and relation
Master the selling steps and process
Conduct an efficient sales interview
Enhance and express soft and hard skills usefull for selling and negociating
Presentation
- Customer experience
- Selling steps
- Selling techniques
- Sales interview
- Negociation essentials
- Selling steps
- Selling techniques
- Sales interview
- Negociation essentials
Modalités
Evaluation
Analysis and feedback from professional experience.
Participation based on case study debriefing and oral presentation.
Participation based on case study debriefing and oral presentation.
| Control type | Duration | Amount | Weighting |
|---|---|---|---|
| Continuous assessment | |||
| Participation | 28,00 | 1 | 50,00 |
| Others | |||
| Group Project | 4,00 | 1 | 50,00 |
| TOTAL | 100,00 | ||