DEVELOPING YOUR RELATIONAL SKILLS WITH PROCESS COMMUNICATION MODEL
Année du cours : 1 année(s)
Etablissement : IÉSEG School of Management
Langue : English
Formation(s) dans laquelle/lesquelles le cours apparait :
Période : S2
At the end of the course, the student should be able to:
• Gain an understanding of his/her preferred mode of functioning and interacting thanks to Process Communication Model
• Practice other ways to interact with different people in order to manage the relationship in positive communication as well as in miscommunication
• Identify and implement strategies to maintain a high level of energy and maximize relational flexibility
• Regulate relational difficulties or tense situations with meta-communication
– Know and experiment the 6 ways of perceiving one’s environment and the 18 character strenghts .
– Use the adequate language to optimize your interactions with other people
– Learn how to spot someone’s preferred language to adapt one’s communication
– Identify the conditions of motivation and understand positive or negative side effects
– Integrate the Meta Communication Process to regulate tensions
