MANAGING CULTURAL DIVERSITY
Année du cours : 1 année(s)
Etablissement : IÉSEG School of Management
Langue : English
Formation(s) dans laquelle/lesquelles le cours apparait :
Période : S1 ou S2
Prepared to work in multicultural teams.
Open to call into question deeply-held assumptions, beliefs and attitudes.
Wiiling to engage actively in experiential learning (learning through experience).
Ability to work in a non-judgemental fashion is an essential ingredient to succeeding in this course
1) Recognize cultural values and orientations and their impact on behaviour at a personal, national and organizational level.
2) Explain the importance of the manager’s role in leveraging the benefits of diversity and inclusion.
3) Differentiate between ethnocentric and ethnorelative modes of behaviour.
4) Work more respectfully and successfully in multicultural contexts by adapting their ways of thinking and behaving.
5) Begin to coach others in this approach.
6) Have a greater awareness of ESRS topics such as diversity and inclusion and non-discrimination
A common frame of reference covering the essential intercultural communication and management models (Bennett’s DMIS, E.T. Hall chronemics and context, Kluckhohn and Strodtbeck’s cultural orientations model, Hofstede’s cultural dimensions model, Trompenaars’ cultural orientations model, Thomas’ concept of cultural intelligence, cultural values…).
Gardenswaartz and Rowe dimensions of diversity and managing diversity.
Molinsky’s global dexterity model.
Rosinski’s Cultural Orientations Framework for coaching across cultures.
