Familiarity with bank divisions; consumer, corporate, investment banking and private wealth management.
Processes supporting card services, payments, remittances, treasury/borrowing/lending and insurance.
Unintended consequences post global financial crises ’08; QE, negative int rates, yield curve inversion, operations, KYC, AML, decentraliztion. Generational habits toward trust, digital services, loyalty, call centers, and robotics. Data analytics and ML for pro active client requirements discovery.
At the end of the course, the student should be able to:
– Exhibit a comprehensive understanding of the transformation of post-crises financial services
– Convey consumer behavior seeking simpicity, decentralized, immediate 24/7 mobile access, & economy
– Demonstrate the challenge of speed of technical solutions vs the challenges of internet connectivity
– Propose creative solutions to optimize user experience in opening an account, transfering funds monitoring spending, budgeting and saving
– Convey strong messages using contemporary presentation techniques for graduates planning careers in fin services, management consulting, risk management, entreprenural as well as users of services
– Demonstrate an expertise on key concepts, techniques and trends in their professional field
– Be a reference point for expertise-related questions and ambiguities
• Introduction to the fintech ecosystem and overview of incubators, accelerators, VCs and angels
• The path from disruption to collaboration – the retail sector for the digital 4th industrial revolution
• International payments and remittances – early disruptors with global reach
• Alternative lending – payday, consumer and SME sectors
• Wealth advisory –robo; proplend; millennial appetite in saving and investing
• Financial and regulatory frameworks, constraint, implications and risks
• Crypto, electronic currencies, DLT and systems
• The future of fintech – processes and skills in 2020 and beyond
