Globalisation implie that due to increased mobility of people across borders managers are confronted with a culturally diverse workforce. This increased diversity means that managers can no longer apply a “one size fits all” approach. In practice, this means that some of the management tools and techniques that might be effective in France might not be so effective in other countries.
The course aims at providing the students with the necessary tools to manage effectively across cultural boundaries. This is achieved by providing students with an understanding of the influence of culture on management, leadership, motivation, decision making, negotiation and expatriate assignments. It aims to familiarise students with some of the key concepts in international and cross-cultural management (ICCM) and to develop their cultural intelligence by stimulating critical thinking about both cultural differences as well as similarities and thus become effective global managers.
Section I: Management and Culture
1. Describing Culture: What It Is and Where It Comes From ?
2. Comparing Cultures: Systematically Describing Cultural Differences
3. How Culture Works: Fundamentals of Cross-Cultural Interaction
Section II: Roles of the Global Manager
4. The Manager as Decision Maker: Cross-Cultural Dimensions of Decision Making
5. The Manager as Negotiator: Communicating and Negotiating across Cultures
6. The Manager as Leader: Motivation and Leadership across Cultures
Section III: Global Management Challenges
7. The Challenge of Multicultural Work Groups and Teams
8. The Challenge of International Organizations: Structure and Culture
9. The Challenge of International Assignments
10. The Challenge of Managing across Cultures in the Future
