PERFORMANCE METRICS
Année du cours : 1 année(s)
Etablissement : IÉSEG School of Management
Langue : English
Formation(s) dans laquelle/lesquelles le cours apparait :
Période : S1
The course objective is to cover the advantage of using performance management in the company strategy. The goals and objectives are as follows:
*Understand the concept of performance management
*Understand the concepts for performance measurement
*Identify individual indicators for building a performance management system
*Build a hierarchy of the indicators
*Understand the meaning and influence of indicators
*Understand the relationship between indicators
*Design a performance management system
*Use performance management on a given case
*Analyse the output of a performance management system
*Understand the limitation and advantages of performance management
To present and demonstrate their understanding of the material, the students will work on a case.
*Objectives 3, 5, 7, 8, 9 and 10 are linked to AACSB learning objectives.
Many companies and institutions are changing working procedures, implementing new strategies/technologies etc. Related to those changes the following questions arise: 1) are we moving in the right direction? and 2) How to measure improvement?
Often management have an overwhelming amount of data which are impossible to overview. It is important to select dominating indicators which can be measured and at the same time know the relation to the other indicators. By having this holistic framework the management is supported in their decision making.
During the course the students will obtain an understanding for what a performance management system is and through a project make suggestions for how to built up a framework of indicators.
At the same time the students will focus on advantages and disadvantages.
