PRODUCTIVITY AND BENCHMARKING IN BANKING: REGULATORY & MANAGERIAL PERSPECTIVES
Année du cours : 1 année(s)
Etablissement : IÉSEG School of Management
Langue : English
Formation(s) dans laquelle/lesquelles le cours apparait :
Période : S2
Micro-economics (mainly production theory).
A basic course in mathematical (e.g., linear) programming is a plus (but not needed).
Maximum 35 students allowed.
Follow the course: “Efficiency and Benchmarking in Banking: Regulatory & Managerial Perspectives”
Productivity measurement and benchmarking are crucial in management given the context of world-wide competition. OR and economic methods for evaluating efficiency are becoming basic tools for performance improvement. These methods have also been applied to banks and the results received a strong interest from bank managers.
This course serves 3 purposes:
1. to develop an intuitive understanding of the different notions of productivity,
2. their meaning in the banking industry,
3. the application of the basic measurement tools and the managerial interpretation of its results within the same sector.
At the end of the course, the student should be able to:
– understand production processes
– understand the various notions of productivity
– interpret efficiency measures
– understand the scope for applications in banking and other industries.
The topics treated in the course include the following:
– Productivity in financial services
– Sources of productivity
– U.S. Case studies: Efficiency in commercial banks, credit unions, within a holding bank, among others
– European Case studies: Efficiency in a Greek, a Cypriote and some UK banks
