SELLING TECHNIQUES
Année du cours : 1 année(s)
Etablissement : IÉSEG School of Management
Langue : Français
Formation(s) dans laquelle/lesquelles le cours apparait :
Période : S1
Preliminary soft skills required to follow the course: active listening, boldness, assertiveness, analysis mlndset.
At the end of the course, the student should be able to:
Understand the customer experience and relation
Master the selling steps and process
Conduct an efficient sales interview
Enhance and express soft and hard skills usefull for selling and negociating
– Customer experience
– Selling steps
– Selling techniques
– Sales interview
– Negociation essentials
