Formation/Cours

– Have a holistic view of business operations including marketing, sales, human resource management, capacity management, investments, and service quality.
– Develop an improved understanding and command of business fundamentals.
– Practice fact-based and market-driven decision-making in a services environment.
– Enhance business analytical skills and address implications of business decisions on various key performance indicators.
– Improve overall skills in communication, teamwork, and problem solving, as well as develop competitive spirits in a dynamically evolving marketplace.

Cesim OnService simulation is designed to give students practical experience in managing various aspects of a small business in a service business environment.
The teams’ goal is to manage the operating, market, and financial performance of a service business in a competitive market with seasonal variations in demand and economic conditions.