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Establishment
Language of instruction
English
Teaching content
OPERATIONS MANAGEMENT
Training officer(s)
Y.TÜTÜNCÜ
Stakeholder(s)
Yazgi TÜTÜNCÜ
Présentation
Prerequisite
It is essential that students have a background on General Service Management.
Goal
At the end of the course, the student should be able to demonstrate:
- demonstrate a critical awareness of the main problems faced in health care service management
-realise the organisational issues necessary for managing the resources in health care sevices
-demonstrate general knowledge and action for today’s health care service management tecniques
-spanning tactical and operational decision-making in the sector
-understand the techniques for improving quality, reducing costs and enhancing patient flow in the health care system
- demonstrate a critical awareness of the main problems faced in health care service management
-realise the organisational issues necessary for managing the resources in health care sevices
-demonstrate general knowledge and action for today’s health care service management tecniques
-spanning tactical and operational decision-making in the sector
-understand the techniques for improving quality, reducing costs and enhancing patient flow in the health care system
Presentation
Session 1: Introduction to the challenges in health care - Decision making tools in heath care concept
Session 2: Operations improvement in health care services
Session 3: Project management and facility improvent tecniques in health care services
Session 4: Scheduling and staffing methods in health care organisations.
Session 2: Operations improvement in health care services
Session 3: Project management and facility improvent tecniques in health care services
Session 4: Scheduling and staffing methods in health care organisations.
Modalités
Organization
| Type | Amount of time | Comment | |
|---|---|---|---|
| Présentiel | |||
| Cours magistral | 16,00 | ||
| Autoformation | |||
| Recherche | 8,00 | ||
| Travail personnel | |||
| Group Project | 8,00 | ||
| Charge de travail personnel indicative | 4,00 | ||
| Overall student workload | 36,00 | ||
Evaluation
students will be assess daily basis during the class and they will be assess by a project and a final exam.
| Control type | Duration | Amount | Weighting |
|---|---|---|---|
| Contrôle continu | |||
| Participation | 4,00 | 4 | 20,00 |
| exposé | |||
| exposé | 0,25 | 1 | 20,00 |
| Examen (final) | |||
| Examen écrit | 2,00 | 1 | 40,00 |
| Autres | |||
| Projet Individuel | 0,00 | 1 | 20,00 |
| TOTAL | 100,00 | ||
Ressources
Bibliography
Ozcan, A.Y., “Quantitative methods in health care management”. -
Internet resources