SALES & OPERATIONS PLANNING

Code Cours
2324-IÉSEG-M1S1-OPS-MA-EI76UE
Langue d'enseignement
English
Matières
OPERATIONS MANAGEMENT
Responsable(s)
M.GONTIER
Intervenant(s)
M.GONTIER
Niveau
Master
Année de formation
Période

Présentation

Prérequis
* Supply chain, accounting , information technology, Excel
* Basic business activities
Objectifs
- The course objective is to understand the content of operations management and to give students strong skills to improve the efficiency of this management (improvement of productivity, metrics to measure company performance…)

At the end of the course, the student should be able to:

- Beakdown complex company processes using the different techniques of project management (business or quality) - AACSB LO3A
- Build and analyze sales forecasts to take adequat decisions on sales organization - AACSB LO5D

- Apply the concepts of supply chain management to take the best process decisions based on forecasts - AACSB LO5C

- Make organizational decisions to improve productivity (based on the different skills acquired)- AACSB LO5D

- Understand the links between metrics, forecasts and strategies- AACSB LO6A

- All presentations and exercises should be done in English - AACSB LO1C
Présentation
*Fundamentals in operations management
*Project management
*Productivity (definition, improvement strategies, including labor and location decisions)
*Sales forecasting - Sales strategy (organization, compensation)
*Supply chain management
*Human resources contribution to company's performance
*Performance metrics - Scorecard

Modalités

Organisation
Type Amount of time Comment
Présentiel
Cours interactif 6,00
Cours magistral 10,00
Autoformation
Lecture du manuel de référence 4,00
Recherche 4,00
Travail personnel
Charge de travail personnel indicative 4,00
Overall student workload 28,00
Évaluation
- Assesment is a split between participation (including presentationof exercises results or cases), written exam (questions and cases).
- Eventually a small work (group project) can be added for 10%
Control type Duration Amount Weighting
Contrôle continu
Participation 16,00 1 30,00
Examen (final)
Examen écrit 2,00 1 70,00
TOTAL 100,00

Ressources