MANAGING CULTURAL DIVERSITY

Code Cours
2324-IÉSEG-M1S1S2-ITC-MA-EE02UE
Langue d'enseignement
English
Matières
INTERCULTURAL COMPETENCIES
Responsable(s)
G.DOUGLAS
Intervenant(s)
H.HARTMANN-GIBSON, G.DOUGLAS, Bernd Gibson, Chérif EZZELDIN
Niveau
Master
Année de formation
Période

Présentation

Prérequis
Prepared to work in multicultural teams.
Open to call into question deeply-held assumptions, beliefs and attitudes.
Wiiling to engage actively in experiential learning (learning through experience).
Ability to work in a non-judgemental fashion is an essential ingredient to succeeding in this course
Objectifs
1) Recognize cultural values and orientations and their impact on behaviour at a personal, national and organizational level.
2) Explain the importance of the manager's role in leveraging the benefits of diversity and inclusion.
3) Differentiate between ethnocentric and ethnorelative modes of behaviour.
4) Work more respectfully and successfully in multicultural contexts by adapting their ways of thinking and behaving.
5) Begin to coach others in this approach.
6) Have a greater awareness of ESRS topics such as diversity and inclusion and non-discrimination
Présentation
A common frame of reference covering the essential intercultural communication and management models (Bennett's DMIS, E.T. Hall chronemics and context, Kluckhohn and Strodtbeck's cultural orientations model, Hofstede's cultural dimensions model, Trompenaars' cultural orientations model, Thomas' concept of cultural intelligence, cultural values…).
Gardenswaartz and Rowe dimensions of diversity and managing diversity.
Molinsky's global dexterity model.
Rosinski's Cultural Orientations Framework for coaching across cultures.

Modalités

Organisation
Type Amount of time Comment
Présentiel
Cours interactif 16,00
Autoformation
Lecture du manuel de référence 10,00
Travail personnel
Group Project 14,00
Charge de travail personnel indicative 10,00
Overall student workload 50,00
Évaluation
Evaluation of the course is by continuous assessment. Students will be assessed by a mix of group presentations and projects and a "course log" to be kept by each individual student
Control type Duration Amount Weighting
Autres
Etude de cas 0,00 1 10,00
Projet Collectif 0,00 1 20,00
Projet Individuel 0,00 1 35,00
exposé
exposé 0,00 1 35,00
TOTAL 100,00

Ressources

Bibliographie
Management Across Cultures: Developing Global Competencies -
International Journal of Intercultural Relations -
Academy of Management Learning and Education -