BUSINESS CONTINUITY OPERATIONS AND CRISIS MANAGEMENT

Code Cours
2324-IÉSEG-M1S2-OPS-MA-EI83UE
Langue d'enseignement
English
Matières
OPERATIONS MANAGEMENT
Ce cours apparaît dans les formation(s) suivante(s)
Responsable(s)
E.HADZILIAS
Intervenant(s)
E.HADZILIAS
Niveau
Master
Année de formation
Période

Présentation

Prérequis
Students enrolled in this course should have taken introductory courses in Information Systems & Operations Management or have basic knowledge of these areas acquired from professional experience or from an internship.
Objectifs
At the end of the course, the student should be able to:
- Analyse the theory and practice of conducting a business continuity and impact analysis using ISO 22301 international standard
- Identify and describe the methodology for completing a hazard vulnerability assessment
- Evaluate the role of emergency response in continuity planning
- Implement a business continuity plan that includes an analysis on training and awareness of the program
- Analyse the elements of effective crisis communications
- Identify and describe the process for coordinating with stakeholders.
Présentation
1. Introduction
2. Theory and Practice of Business Continuity Management
3. International Standard ISO 22301
4. Hazard Vulnerability Assessments
5. Business Impact Analysis
6. Implementation, Training, and Evaluation of Programs
7. Crisis Management
8. Identification and Coordination with Stakeholders

Modalités

Organisation
Type Amount of time Comment
Présentiel
Cours interactif 12,00
Travaux dirigés 4,00
Autoformation
Lecture du manuel de référence 6,00
Recherche 2,00
Travail personnel
Group Project 8,00
Individual Project 8,00
Charge de travail personnel indicative 8,00
Overall student workload 48,00
Évaluation
The assessment depends on the following components: Class Participation (Questions/discussion on Articles/Cases), Group Presentation and Final Exam.
Control type Duration Amount Weighting
Contrôle continu
Participation 16,00 1 30,00
Examen (final)
Examen écrit 2,00 1 40,00
Autres
Projet Collectif 0,40 1 30,00
TOTAL 100,00

Ressources

Bibliographie
The course will not use a single prescribed text book. All the required course material and readings are included in the course pack that is distributed electronically to the students before the course delivery. -