MNG: COMMUNICATION DIVERSITY IN NEGOTIATION

Code Cours
2324-IÉSEG-MNG1S2-NEG-MNGCI23UE
Langue d'enseignement
English
Matières
NEGOTIATION
Responsable(s)
C.CHEN
Intervenant(s)
C.CHEN
Niveau
MSc in International Business Negotiation
Année de formation
Période

Présentation

Prérequis
The basic knowledge of selecting negotiation strategies
Objectifs
This course is designed to help students manage collaboration and conflict in the communication processes, by invoving in the inter-team and intra-team challenges and comparing face-to-face communication through the computer-mediated communication. The course use case simulations, interpersonal listening and speaking exercises and a case study.

At the end of the course, the student should be able to:
1. Identify how different communication tools create technological frustration and advantegous situations.
2. Reflect listening and speaking skills in the interpersonal interaction.
3. Analyse the cultural and social styles to recognise conflicts
Présentation
Students will be involved in the activities of role play and be challenged to analyse the assigned case study.
The students will better understand the impact of text-based, audio and video-conferencing negotiation. The students will learn to identify social styles and cultural communication approach through intra-team exercises. Role play will be the main interactive exercise in the course.

Modalités

Organisation
Type Amount of time Comment
Présentiel
Cours magistral 2,00
Cours interactif 14,00
Travail personnel
Group Project 24,00
Charge de travail personnel indicative 10,00
Overall student workload 50,00
Évaluation
Course attentiveness in the form of particiation in case study, role play and self-reflection.
Written report is associated with using academic journals and books to identify some key elements in order to create training exercise for e-negotiation practice.
Course particiption by individual and group active attetiveness.
Presentation skills by slide content, team performance and Q&A skills.
Control type Duration Amount Weighting
Contrôle continu
Participation 16,00 1 30,00
Présentation orale 0,50 1 20,00
Autres
Etude de cas 10,00 1 20,00
Projet Collectif 24,00 1 30,00
TOTAL 100,00

Ressources